Social Listening & Insights

Real-Time Monitoring of Brand Mentions and Conversations
We track every mention of your brand across social media platforms, forums, blogs, and more. Whether it’s praise, feedback, or complaints, we capture and analyze every conversation in real time.
- Spot positive mentions to amplify brand goodwill.
- Identify and address negative feedback instantly.
- Discover untapped opportunities by monitoring conversations around your products or services.
Sentiment Analysis and Trend Spotting
Understanding not just what people say but how they feel is essential. Our sentiment analysis tools help decode emotions behind conversations.
- Gauge audience sentiment to assess brand reputation.
- Spot early warning signs of dissatisfaction or potential crises.
- Identify emerging trends to stay ahead of the competition.

Competitive Analysis and Share of Voice Insights
Knowing where your brand stands in the market is key to staying relevant. We provide detailed insights into how your competitors perform online.
- Measure your Share of Voice (SOV) against industry players.
- Understand what’s working for your competitors to refine your strategy.
- Identify gaps and opportunities in your market positioning.
Monthly Reports with Actionable Insights
Our detailed monthly reports don’t just summarize data—they deliver strategies you can act on.
- Clear, concise visuals and key performance indicators (KPIs).
- Tailored recommendations based on the insights gathered.
- A roadmap to enhance engagement, improve campaigns, and strengthen your online presence.
At Social Strings, we turn listening into action and action into unstoppable growth. Let’s get your brand trending for all the right reasons. Ready to level up?

Get a free social audit and discover what your audience is saying!